Svenska 
English We prioritize the highest security standards to ensure that your data, as well as your patients’ privacy, is always protected.
Complies with GDPR & Patient Data Laws
Mend Care fully complies with GDPR and relevant patient data protection laws, ensuring that your data is always handled with the highest level of security. Before using our service, a data processing agreement outlining all terms is signed. Additionally, we can provide documentation for risk and impact assessments, should you require it.
AI models aren’t trained on personal data
When AI models are trained on data, there’s a potential risk of training data being exposed during model usage. To protect your privacy, Mend Care does not train any AI models using personal data.
No link to the patient
Mend Care operates separately from the medical record system, meaning no direct link exists to any specific patient. No personal identifiers, such as names or identification numbers, are recorded in Mend Care notes. However, we treat all data as personal information and apply the highest security standards to protect it.
All patient data in Sweden
All patient data is processed and stored in Sweden, specifically at Microsoft Azure’s data center. Mend Care has established enterprise agreements with Microsoft to ensure full compliance with regulations and uphold the highest security standards.
Regular Security Testing
To maintain the highest security standards, Mend Care performs regular penetration testing. We work with external security firms to assess our system by attempting to breach it. All tests have consistently confirmed that our system remains secure.
